| Under No Circumstances Will Colibri Lighters Be Returned to Billboardtobacco.com. All warranty issues are handled by Colibri as stated below. |
| V. QUESTIONS? If you have any further questions about the use and care of Colibri lighters, please call our Colibri Service Center, toll free, at 1-800-551-1351. VI. FOR PROMPT SERVICE All warranty repairs must have properly filled-out warranty coupon or dated sales receipt. Return of stock lighters should be identified as such. Out-of-warranty repairs are billed accordingly. Estimates available upon request. Exchange offers require pre-approval. Clearly print name and address, and enclose inside of package with lighter(s). Enclose $6.00 for shipping and handling. VII. SHIPPING INSTRUCTIONS Return to Guide BLEED THE TANK (Section 1, Point 3.) Do not ship lighter with gas. Place lighter in the original gift box, and return in a sturdy cardboard outer box. IMPORTANT! If the shipping instructions are not followed, the carrier may intercept the package. Insure package with carrier and send to: Service Department 1425 Cranston Street Cranston, RI 02920 (TEL. 401-943-1500) NOTE: Failure to follow prompt service and shipping instructions may cause delays beyond our control. VIII.WARRANTY INFORMATION Colibri lighters carry a one-year limited repair service warranty. This limited warranty covers mechanical parts only and excludes damage resulting from accident, misuse, tampering or abuse. The outer case finish is not covered by this warranty. |
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| Colibri Service and Return Policy |
